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PRESS RELEASE
Dallas
May 4, 2009
Quality Texas Foundation Names 22 Organizations
For Performance Recognition
All Demonstrating Strong Dedication to Quality and High Performance
Texas Award for Performance Excellence
THE HIGHEST LEVEL OF QUALITY
A role model organization demonstrating exceptional performance in all areas of organizational management – leadership, strategic planning, customer and market focus, measurement analysis and knowledge, workforce focus, process management and business results.
Baylor Regional Medical Center at Grapevine
(SEE A DESCRIPTION OF THIS RECIPIENT BELOW)
Achievement Level
Well-deployed, effective, systematic approaches to organizational management, with good performance levels and trends evaluated against industry standards.
Baylor Specialty Hospital
Baylor Medical Center of Waxahachie
The City of Irving
Western Extrusions, Inc.
Progress Level
Demonstrates a sound, balanced approach to organizational management and performance improvement.
Raytheon SAS Advanced Products Center (APC)
Baylor Regional Medical Center of Plano
Medical Center of Lewisville
Northwood University, Texas Campus
Mesquite ISD
Weatherford ISD
K&N Management
JPS Health Network
Commitment Level
Demonstrates good performance and commitment to a systematic approach to organizational management and performance improvement.
US Leadership
Driscoll Children's Hospital
Engagement Level
Demonstrates deployment of systematic approaches to organizational management.
TMAC-Metroplex
St. Luke's Episcopal Health System
TALEM, Inc.
Victoria ISD
Palo Alto College
Standard Controls, Inc.
Kohl's Dept. Stores - Credit Division
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Quality Texas focuses on an assessment and feedback process, education, training, and recognition to help businesses, schools, hospitals, non-profits, and government agencies improve performance. The Foundation administers the Texas Award for Performance Excellence program (based on the Baldrige Criteria), the state’s highest recognition for Quality.
For more information about Quality Texas, education and training programs for improving organizational performance, becoming a Quality Texas Examiner, or to register for the upcoming events, visit our website at www.texas-quality.org or call the Quality Texas Foundation office at (214) 565-8550.
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Baylor Regional Medical Center at Grapevine
2009 Recipient
Texas Award for Performance Excellence
Baylor Regional Medical Center at Grapevine (BRMCG), a subsidiary of the Baylor Health Care System, is a licensed Acute Care Hospital serving more than 20 communities in the Grapevine, Texas area. BRMCG offers a wide variety of service lines to support community needs, including Inpatient and Outpatient services, General and Specialty Medical care, Surgical care, Obstetric and Neonatal care, diagnostic procedures, and an array of therapies and treatments. The organizational culture is built from the Mission, Vision and Values illustrated in the Circle of Care established through the Baylor system. BRMCG operates on the core values of Integrity, Servanthood, Quality, Innovation, and Stewardship as it strives to achieve the vision of being trusted as the best place to give and receive safe, quality and compassionate care.
Key factors in the success of Baylor Regional Medical Center at Grapevine include: (1) a high-performance culture that fosters cooperation, communication, and skills shared across disciplines and work units; (2) strategic planning based on results; (3) two-way communication with the workforce; (4) focus on patient satisfaction; (5) tracking organizational performance; (6) strong key work processes; and (7) market research.
Quality Texas Foundation Chair, Dale Crownover stated, “I am pleased to announce the selection of Baylor Medical Center of Grapevine as a recipient of the Texas Award for Performance Excellence. This organization has accomplished this level of success and established standards for excellence through its diligent efforts in the pursuit of performance excellence. It is an organizational role model for the State of Texas.”
The 2009 award will be presented during the Texas Award Ceremony scheduled for the evening of June 22, at the DoubleTree Hotel Dallas near the Galleria. The Texas Quest for Excellence Conference will be held June 22-23, and will feature presentations from current and former TAPE and Baldrige award recipients. Detailed information regarding the Texas Award Ceremony and Texas Quest Conference is available on the Quality Texas website at www.texas-quality.org . |