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TEXAS EXAMINER RESOURCES
 
 
BALDRIGE ONLINE LEARNING MODULES
For New Examiners (or to refresh)
These are from the National Program, but will build a foundation of knowledge to prepare for the Texas Examiner Training.

Program Overview
Role of the Examiner
Code of Ethical Conduct
Understanding the Criteria
Overview of the Award Evaluation Process
Evaluating Process Items
Evaluating Results Items
Writing Effective Comments
Are You Ready?
 
 
2013 PREWORK
Instructions for Completing Prework
Colin Technologies Case Study
Business Criteria (For Examiner Use Only)


2012 CASE STUDY INFORMATION
Tillingate Living Consensus Report
Tillingate Living Feedback Report

INDEPENDENT REVIEW
Education Criteria (For Examiner Use Only)
Healthcare Criteria (For Examiner Use Only)
Sample Key Factors Worksheet (This is a partial worksheet.  A completed Key Factor Worksheet will contain around 20-25 statements from the Organizational Profile or the application.)
Process Sample Item 5.1
Results Sample Item 7.3
Comment Guidelines
Scorebook Navigator User Manual for Independent Review

CONSENSUS REVIEW

Examiner Role in Consensus Process Chart
Item Back-up and Scoring Checklist
Comment Samples
Consensus Review Process Item 5.1 Sample
Consensus Review Results Item 7.3 Sample
What is a Key Theme?
Scoring at Consensus
Consensus Script Template with Sample
Scorebook Navigator User Manual for Consensus Review

MORE BALDRIGE ONLINE LEARNING MODULES

Journey of the Feedback Report
Show Me the Score
Elements of a Well-Written Comment
The Power of Consensus
An Introduction to Site Visit
 
Team Leader Resources
Scorebook Navigator for Team Leaders
Team Leader Toolbox
Site Visit Opening Presentation
Site Visit Closing Presentation